All Case Studies
Case Study Google Ads Local Transport

How we turned Google Ads into a €1.23-per-call booking line for a local taxi company.

Taxiravi needed more phone bookings in Emmendingen without wasting budget on clicks that never became rides. Our call-only Google Ads strategy put their number in front of people ready to book, at a cost that makes every ride profitable.

Client

Taxiravi

Industry

Taxi & Ride Service

Location

Emmendingen, Germany

Channel

Google Ads, Call-Only

Services

PPC Strategy & Management

24

phone calls from customers in a single day

€1.23

average cost per call across all campaigns

19.7%

click-through rate, several times the search average

€0.63

per call in Emmendingen, 76% below the €2.66 target

Source: Taxiravi's Google Ads account, reporting date 15 April 2023.

01 · The Challenge

When someone needs a taxi, the first number wins.

Taxiravi is a local taxi and ride service in Germany. Almost every booking arrives by phone, usually from someone who needs a ride soon. That makes the market unforgiving: customers search, tap the first credible number and never scroll further.

The owner's goal was simple. Get the phone ringing with real ride requests, and keep the cost of each call low enough that even a short trip turns a profit. Paying for website visits that never became bookings was not an option.

02 · Our Approach

Four decisions that made every euro work.

Call-only ads

A tap on the ad dials Taxiravi directly. No landing page, no form, no extra step between "I need a ride" and a booking.

Hyper-local targeting

Separate campaigns for each service area, starting with Emmendingen, so budget only reaches people Taxiravi can actually pick up.

Target CPA bidding

We set a €2.66 target cost per call, so Google bid for phone calls, not cheap clicks, and kept every lead inside a profitable range.

High-intent keywords

We bid only on searches from people ready to book a ride now, which pushed click-through rates far above typical search campaigns.

03 · The Results

More than half of all ad clicks became a phone call.

All Campaigns · One Day

Clicks42
Phone calls24
Click-through rate19.72%
Ad spend€29.56
Cost per call€1.23

Emmendingen Call-Only · One Day

Clicks → calls5 → 5
Click-through rate31.25%
Ad spend€3.13
Cost per call€0.63

Figures from Taxiravi's Google Ads account. Left: all campaigns combined. Right: the Emmendingen call-only campaign.

From Click to Call

57% of all ad clicks became a phone call.

Clicks42
Phone calls24
04 · The Impact

A booking line that pays for itself many times over.

At roughly €1 per call, a single short ride covers the advertising cost of many bookings. Taxiravi now has a predictable, low-cost source of customers it can scale into new service areas simply by adding campaigns.

Want your phone ringing like this?

We build Google Ads campaigns for local businesses that live on phone calls: taxis, trades, clinics and more. Start with a free account audit.